Privacy Policy

This policy explains how Concord Homes collects, uses and protects your personal information in accordance with the New Zealand Privacy Act 2020.

1. Who we are

Concord Homes, 108 Ahutoetoe Rd, Milldale, Auckland. You can contact us at [email protected] or 0800 808 867.

2. What information we collect

• Information you give us through our contact form or by email: your name, email address, phone number and the details of your enquiry.
• Basic technical information your browser sends when you visit our website (such as your approximate location and device type).

3. Why we collect it

We collect this information so we can respond to your enquiry, provide quotes, discuss your build or House & Land package, and improve our service. We only collect what we need.

4. How we use and share it

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, our website host), and only as needed for those purposes.

5. Overseas storage

Our website and enquiry data may be stored or processed on servers located outside New Zealand by our hosting and infrastructure providers. We take reasonable steps to ensure your information is handled securely.

6. Cookies and analytics

Our website does not use marketing or advertising cookies. If we add website analytics in future, we will update this policy to describe what is collected.

7. Your rights

You may request access to, or correction of, the personal information we hold about you by contacting us at [email protected]. If you are not satisfied with how we have handled your information, you may complain to the Office of the Privacy Commissioner at privacy.org.nz.

8. Contact our Privacy Officer

For any privacy questions, contact our Privacy Officer at [email protected].